Computers are a fundamental tool in a medical, dental, or other healthcare offices. But you need to be careful to protect your practice from spyware.
Recently, it was discovered that a client’s business checking account had a couple of unusual bank debits in their account. These unusual debits turned out to be the results of a computer hacker who utilized a form of spyware to gain access to their bank account.
What is Spyware?
Spyware is computer software that is installed secretly on a personal computer to intercept or take partial control over the user’s interaction with the computer, without the user’s informed consent.
While the term suggests that this software is secretly monitoring your behavior, the functions of spyware extend well beyond simple monitoring. Spyware programs can collect various types of personal information, but can also interfere with the control of your computer.
Here are some precautionary steps your practice can take to protect yourself from spyware on the web…
1. Install a hardware firewall
Install a hardware firewall with help from companies like Sophos or Watchguard.
Although it costs the equivalent of another PC, it is by far the safest route. It not only blocks incoming attacks but offers packet-level virus and malware protection for all traffic in and out.
These products also offer content filtering so you can decide where users on your system are allowed to go, keeping them from going to sites that are more susceptible to spyware.
2. Run spyware protection on each PC
There are some free products out there like AVG Antispy, but we suggest combining your virus and spyware scanning software to keep it simple. AVG, Norton, and Mcafee all work fine.
These programs are relatively inexpensive and effective. But remember, your scanner is only as good as its updates, so make sure the database is up to date and scan your computer often or turn on the automatic update options within the software.
3. Look for signs of spyware
If you notice that your computer is slowing down considerably, you may be infected. Pop-up advertisements on your computer is another telltale sign.
If your scanners are not removing the programs, you may need a professional to assist you to remove the spyware.
4. Don’t ever install a spyware scanner that pops up and says you need it
These are a hoax and will simply install more unwanted software on your computer.
In fact, be careful about ANY box that pops up with a “Yes or No” option with Internet Explorer in the title bar.
If you don’t know why it popped up, close the window with the “X” in the upper right corner.
5. Consider using Mozilla Firefox as your internet browser
While it is debatable, Microsoft products are the main targets for most malware.
By utilizing Firefox as your Internet browser, you decrease the number of threats that are pointed your way.
You can find this free software at www.mozilla.com/firefox/
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