December 31, 2021
A person’s name is to him or her the sweetest and most important sound in any language.
Dale Carnegie
As a kid, my parents called me “Mike” to get my attention. But if they really wanted to make sure I was listening, they summoned “Michael Lawrence DeVries.”
The sound of your name stands out in a noisy world. Since birth, you’ve learned to listen and respond to it.
Your name is important. It identifies you.
Hello, my name is…
At some restaurants, the waiters wear name tags. Others simply introduce themselves when they take your drink order. Either way, I try my best to use their name as often as I can throughout the course of the meal.
In a matter of seconds, I go from being a complete stranger to being a friendly customer.
Such is the power of a name. With it, you can change the nature of the relationship.
Leaders get to know people on a first-name basis.
A friend recently told me how much it meant to him that a new pastor in our church remembered his name.
That’s leadership.
Leaders make an effort to remember and call people by their first name.
It demonstrates that you care. Not just for the success of the organization, but for the individuals who do the work.
So do you want to grow your business in the New Year?
A winning culture is built on relationships. And that all starts with simply knowing a name.
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