Running a dental practice entails more than just providing excellent patient care. To thrive in today’s competitive market, dentists need to embrace the power of data-driven decision-making. That’s where Key Performance Indicators (KPIs) come into play. KPIs act as compasses, guiding dentists toward practice growth, operational efficiency, and financial success. In this blog post, we […]
Should You Offer Remote Patient Monitoring Services?
When I first started working in the healthcare consulting business I worked with a physician who had a propensity to spend more money than he made. So I made him promise me that he wouldn’t spend another dollar on the practice unless he called me first to talk about the purchase. He agreed. But it […]
How to Handle A Disgruntled Patient
Every so often you may encounter a patient who is upset about something. They might call your office to rant on the phone for fifteen minutes. Or worse, corner you at your office and take the issue up in front of other patients. In this post, I want to share some advice for how to handle […]
Sharing Wins Provides A Boost to Morale
As the leader of your team, how do you foster positivity? I suggest that you dedicate time to sharing wins with your team. My team and I gather for 15 minutes every morning to share what we’re working on for the day. But on Tuesdays we meet for a full hour to work through an […]
Marketing ROI: 5 Simple Steps to Evaluate Your Ad Campaigns
How much money do you spend on advertising for your practice? Is it worth it? How can you know for sure? In this post, I’m going to show you how to measure the ROI of your ad campaigns in five simple steps. Let’s get started. Step 1: Create A Marketing Budget A budget helps you […]
How Much Cash Does Your Practice Need Right Now?
Cash is the lifeblood of a medical or dental practice. Throughout this COVID-19 pandemic, I hope you would agree with me on the importance of having access to an adequate amount of cash to run your business. Profit is important as well, but profits can be manipulated based upon several controllable factors. Cash, on the […]