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New Patient

January 7, 2019

How to Earn Trust With New Patients: 3 Easy Strategies

A Difficult Choice When my son Tyler was moving around for work he went 3 years without a primary care doctor. Despite having excellent health insurance through his employer, he told me a big reason why he didn’t seek out a physician was because in each city there was no clear choice. Choosing a new […]

Marketing

Marketing is finding your edge

December 31, 2018

Marketing That Works: Finding Your Edge With Seth Godin

Choosing Restaurants in Providence My apartment in Providence, Rhode Island was in an old three story building right in the heart of Wayland Square. I was perched at the top in 650 square feet overlooking the bustling block filled with boutique shops, hair salons, and quaint restaurants. Within the first few weeks of arriving, my […]

Marketing

Warren Buffett

December 24, 2018

A Lesson On Setting Goals from Warren Buffett

Intelligent and ambitious people are wired to do more. For us, the start of a new year is like a rush of adrenaline. New ideas for goals we want to pursue pulse through minds just as fast as we can write them down. Yet this dopamine-induced high for what opportunities lay ahead in the new […]

Leadership & Self Improvement

Why Setting Goals Isn't Enough

December 17, 2018

Why Goal Setting Fails: A Better Way to Achieve What We Want

When SMART is Dumb “Read 3 business books on my reading list, to help me be a better boss, by July 1st” is a SMART goal. It’s specific, measurable, attainable, results orientated, and time-limited. This is how many of us have been taught to structure our goals. Simply write them down using this framework and […]

Leadership & Self Improvement

Standard Work in Manufacturing

December 10, 2018

What Your Healthcare Practice Can Learn From High Speed Manufacturing

1,000,000 Dishwashers I visited Tyler at the manufacturing plant that he worked.  I was amazed at the amount of dishwashers they produced  – over 15,000 dishwashers every single day. Running 24 hours a day, 5 days a week, it was a typical high speed manufacturing environment that was capable of shipping over 1,000,000 dishwashers every […]

Continuous Improvement & Execution

Morning huddle

December 3, 2018

Why Your Morning Huddle Isn’t Working

A quick Google search of “morning huddle” returns hundreds of articles that preach the benefits of meeting with your team first thing every day. It’s no secret that teams in every industry, from manufacturing to computer software to healthcare, are meeting together each morning because management experts have convinced us it’s worth it. And I […]

Leadership & Self Improvement

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