Goal setting exercises for healthcare teams is critical to improving productivity and improve the patient experience. People make the difference in private practice. Clear goals help align team behavior to achieve a common mission. We all intuitively know that goals are important and can be an effective tool for driving results. But sometimes they can […]
Having Respect for Patients During the Collection Process
Collection has become more important in recent years as insurers are moving to shift more costs to patients in the form of deductibles, co-pays, and implementation of Health Savings plans. Because of this shift, your accounts receivable (AR) process must be effective in order to maintain a healthy cash flow. An effective accounts receivable process […]
10 Myths of a Security Risk Analysis
A security risk analysis is the first step you should take towards improving your safeguards against security data breach and following compliance with the HIPAA Security Rule. This post was adapted from an article by HealthIT.gov. It explores the top 10 myths of a security risk analysis. The security risk analysis is optional for small […]
Does Your Practice Need a Security Risk Analysis?
The HIPAA Security Rule was established to help business entities who handle electronic personal health information (ePHI) determine if they have proper safeguards in place to prevent a breach in patients’ healthcare information. Under the Security Rule, all covered entities are required to implement three types of safeguards: administrative, physical and technical. How to create […]
How to Write A Patient Financial Policy: 9 Things You Need to Include
Are you preparing to write your first patient financial policy? Have you decided it’s time to update an outdated copy? In either case, use this list as a simple rubric to help you write an effective financial policy. 1. Remind the patient of their financial responsibilities Explain co-payments, high deductible amounts, and non-covered services that […]
5 Strategies On How To Share Your Financial Policy with Patients
The best financial policy in the world won’t help anybody if it stays hidden on your hard-drive. Doctors need to be intentional about how they share their financial policy with their patients. Clear communication and thoughtful reminders is the best way to encourage compliance and follow-through. Here are 5 simple and effective strategies for ensuring […]