What do you think of when you hear about estate planning? Do you think it’s just about the number of assets you’ve accumulated? Not so! You may not need to set up a family foundation or create complex trusts to pass assets on to their beneficiaries, but everyone should take the time to do some […]
Is Your Business Social?
Originally posted in October 2013 About 15 years ago my oldest children were asking for social media accounts. Like many parents, it was then that I decided I had to get an account of my own to follow what they were doing. As I watched them and their friends grow up with these resources, […]
Facing My Fears at the Top of Mount Evans
In the fall of 2013, I found myself driving east on I-70 in Colorado, just west of Denver, when a friend on the phone suggested that I stop and see Mt. Evans. There is a 15-mile paved road to the summit – the highest paved road in North America. I really didn’t think much about […]
How to Budget for Employee Pay Raises
In this post, I’m going to outline a simple method that you can use to budget for your employee pay raises this year. For over 30 years, I have helped my clients review the compensation levels of their employees and create a budget for expected increases. The method I use factors in job descriptions, base […]
7 Best Practices for Your Front Desk
Everyone on your team is responsible for creating an exceptional customer experience. But the majority of that responsibility inevitably falls on your front office staff. That’s because your front office is where your patients will get their first impression. Start off on the wrong foot, and you’ll be facing an uphill battle to regain their […]
Why You Should Track New Patient Acquisition
New patient acquisition for the average dental practice should be between 10-25 patients each month. How does your dental practice compare? If you don’t know, that’s a problem. Like any other business metric, new patient acquisition is a key performance indicator that can inform your marketing strategy. Tracking New Patient Acquisition We help our dental […]